Need help with Tiny Survivor? We are happy to help.
Contact support
Email matthew.forsyth01@gmail.com. To help us respond quickly, please include:
- A short description of the problem and what you expected to happen
- Your iPhone model and iOS version
- Your Tiny Survivor version
- A screenshot or screen recording, if it helps
Response time: we usually reply within two business days.
Common questions
Where is my progress saved? On your device. The Game has no accounts, so progress is not stored on our servers. Deleting the Game or using Settings → Reset progress erases it.
My leaderboard scores are not showing. Make sure you are signed in to Game Center in iOS Settings → Game Center, and that you have an internet connection. Scores are submitted when Game Center is available.
What is a revive? After a defeat you can continue the run by watching an optional rewarded ad, or by using a revive from the 3 Revive Pack purchase.
The rewarded ad did not load. Check your internet connection and try again in a moment. If ads keep failing, email us with your device and iOS version.
I want a refund for a purchase. Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I change ad tracking? Go to iOS Settings → Privacy & Security → Tracking. Declining tracking does not stop you from playing for free.
How do I delete my data? Use Settings → Reset progress inside the Game, or delete the Game. Details are in the privacy policy.